7evenluck Privacy Policy

This page describes what we collect when you use 7evenluck and how we keep that data protected. Your privacy matters to us. When you create an account, deposit funds, or place a bet on our platform, you share personal information with us. We take responsibility for that information seriously and follow strict practices to keep it secure and use it only for legitimate purposes.

We collect data to verify your identity, process your payments, settle your bets, and communicate with you about your account. We do not sell your information to advertisers or data brokers. We share it only with payment processors, banks, and regulatory authorities when required by law. We use industry-standard encryption and security measures to protect your data from unauthorized access.

This policy explains what we collect, how we use it, who we share it with, how long we keep it, and what rights you have. If you have questions about our privacy practices, contact our support team. We're happy to clarify how we handle your information.

What Data We Collect on 7evenluck

When you create an account on 7evenluck, we collect your name, email address, phone number, and date of birth. We use this information to verify your identity and set up your account. We also collect your payment information—your bank account details, e-wallet credentials, or card number—to process your deposits and withdrawals.

As you use 7evenluck, we collect information about your activity: which games you play, which sportsbook markets you bet on, how much you deposit and withdraw, and when you log in. We collect this data to manage your account, detect fraud, and improve our platform. We also collect technical information: your IP address, browser type, device type, and operating system. This helps us understand how you access 7evenluck and troubleshoot technical issues.

We may also collect information you provide voluntarily: messages you send to our support team, feedback you give us, or documents you upload for verification. We use this information to respond to your requests and improve our service.

Cookies and Tracking on 7evenluck

We use cookies to remember your login information and preferences. Cookies are small files stored on your device that help us recognize you when you return to 7evenluck. We use both session cookies (which expire when you close your browser) and persistent cookies (which remain on your device until you delete them or they expire).

We do not use cookies to track you across other websites. We use them only to improve your experience on 7evenluck. You can disable cookies in your browser settings, but this may affect your ability to use our platform. We also use analytics tools to understand how users interact with 7evenluck—which pages they visit, how long they stay, and which features they use. This helps us improve our platform.

How We Use Your Data on 7evenluck

We use your personal information for several purposes. First, we use it to verify your identity and prevent fraud. Before your first withdrawal, we verify that you are who you say you are. We may ask for a government-issued ID or proof of address. This is a standard practice in the gaming industry and helps us comply with anti-money-laundering regulations.

Second, we use your data to process your deposits and withdrawals. We share your payment information with our payment processors and banks to complete these transactions. Third, we use your data to manage your account: send you login links, reset your password, and notify you of important account changes.

Finally, we use your data to comply with legal obligations. We may be required by law to share your information with tax authorities, law enforcement, or regulatory bodies. We will do this only when legally required.

Third Parties and Data Sharing on 7evenluck

We share your data with third parties only when necessary to provide our service or when required by law. Our payment processors—the companies that handle DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, and e-wallet transactions—receive your payment information to process your deposits and withdrawals. These companies are bound by confidentiality agreements and use your data only to complete your transactions.

We may share your data with our service providers: companies that host our servers, provide customer support, or help us detect fraud. These providers are contractually obligated to keep your data confidential and use it only for the purposes we specify.

We may also share your data with regulatory authorities, law enforcement, or tax authorities if required by law. We will do this only when we receive a valid legal request. We do not share your data with advertisers, data brokers, or other third parties for marketing purposes.

How Long We Keep Your Data

We keep your personal information for as long as your account is active. If you close your account, we retain your information for a period required by law—typically 5-7 years for tax and regulatory purposes. After this period, we delete or anonymize your data.

We keep transaction records longer than personal information. This is required by anti-money-laundering regulations and helps us investigate disputes. We keep these records for at least 5 years after your last transaction.

If you request deletion of your account, we will delete your personal information within 30 days, except where we're required by law to retain it. We will not delete transaction records, as these are required for regulatory compliance.

We at 7evenluck believe that your data is yours. We keep it safe, use it responsibly, and respect your rights.

Your Rights on 7evenluck

You have several rights regarding your personal data. You have the right to access your information: you can request a copy of all the data we hold about you. You have the right to correct your information: if your name, email, or phone number has changed, you can update it in your account settings. You have the right to delete your information: you can request that we delete your account and associated data, subject to legal retention requirements.

You have the right to restrict how we use your data. For example, you can opt out of promotional emails or disable cookies. You have the right to data portability: you can request that we provide your data in a format you can transfer to another service. You have the right to object to certain uses of your data, such as profiling or automated decision-making.

To exercise any of these rights, contact our support team. We will respond to your request within 30 days. If you believe we've violated your privacy rights, you have the right to lodge a complaint with your local data protection authority.

International Data Transfer and Our 7evenluck Practice

Our servers may be located outside your jurisdiction. When you use 7evenluck from Jakarta, Surabaya, Bandung, Medan, or Semarang, your data may be transferred to and stored on servers in other countries. These countries may have different data protection laws than your own. By using 7evenluck, you consent to this international transfer.

We take steps to protect your data during international transfer. We use encryption and secure protocols. We ensure that any third parties who receive your data are bound by confidentiality agreements and follow data protection standards comparable to our own.

Contact Us About Your Privacy on 7evenluck

If you have questions about our privacy practices, want to exercise your rights, or have a privacy concern, contact our support team. We're available in English during standard business hours. You can reach us through the support form on our website or through the 7evenluck app.

We take privacy concerns seriously and will investigate any complaint. If we find that we've violated your privacy rights, we will take corrective action and notify you of the steps we've taken.

This privacy policy may be updated from time to time. We'll notify you of significant changes by email or by posting a notice on our platform. Your continued use of 7evenluck after an update means you accept the new policy.